Display shows E09 and the machine does not detect the carafe or cup; brewing will not start.

Safety first: Unplug the coffee maker before inspecting the warming plate area.

This error indicates the machine believes no carafe or cup is present.

• Reseat carafe: Place the carafe firmly in the center of the warming plate. Ensure it is the original Severin carafe designed for the model.
• Check for dirt: Clean the warming plate and the bottom of the carafe with a damp cloth to remove coffee residue that may affect sensor operation.
• Test with gentle pressure: With the machine plugged in, gently press down on the carafe while starting a brew (avoid touching hot surfaces). If it starts, the sensor or spring mechanism may be misaligned.
• Inspect carafe magnet: Some models use a magnet in the handle. If the handle is damaged or replaced with a non-original carafe, the sensor will not trigger.
• If E09 persists: The carafe presence microswitch or reed sensor under the plate may need replacement.