AEG HEPA / Exhaust Filter Failure or Incorrect Installation

Vacuum leaves fine dust haze in the air or visible dust escapes from exhaust

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Possible Causes

Missing HEPA filter, Damaged or punctured HEPA media, Filter not seated correctly, Non-genuine filter with poor fit

How to Fix / Troubleshooting

Safety first: Turn OFF the vacuum and remove it from the charger before opening the filter compartment.

  • Step 1 – Inspect HEPA filter: Remove the exhaust/HEPA filter from the rear of the AEG handheld unit. Check for tears, holes, or warped frames.
  • Step 2 – Confirm correct fit: Reinstall the filter, ensuring it sits flat and the cover closes fully without gaps.
  • Step 3 – Replace if damaged: If the filter media is damaged or heavily soiled, replace it with a genuine AEG HEPA filter designed for your model.
  • Step 4 – Avoid operating without filter: Never run the vacuum without the exhaust filter, as this can damage the motor and release dust.
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Repair Difficulty

Very Easy 1/5

Required Part

AEG HEPA / Exhaust Filter
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