AEG Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Vacuum will not start, red error indicator flashes once repeatedly when power button is pressed
Main Battery Pack Undervoltage Lockout
E10
Vacuum shows E10 or red LED with three short beeps when starting turbo mode
Turbo Mode Overcurrent / High-Power Protection
E11
Vacuum shows E11 or filter icon with red light, suction reduced
Filter Not Fitted / Filter Sensor Error
E12
Vacuum shows E12 or battery icon with exclamation mark, runtime extremely short
Battery Capacity Degradation
E13
Vacuum shows E13 or a thermometer icon while charging, charging pauses
Charging Temperature Out of Range
E14
Vacuum shows E14 or flashing brush icon, brush roll does not spin but suction works
Brush Motor Electrical Fault
E15
Vacuum shows E15 or a bin icon with red light, unit refuses to start
Dust Container Not Fitted / Bin Sensor Fault
E16
Vacuum shows E16 or a fan icon with red light, motor runs briefly then stops
Cooling Fan / Ventilation Fault
E17
Vacuum shows E17 or communication error icon when using powered accessories via tube
Accessory Communication / Power Bus Fault
E18
Vacuum shows E18 or lock icon, controls unresponsive
Child Lock / Keypad Lock Activated
E2
Vacuum stops shortly after starting, red error indicator flashes twice repeatedly
Battery Overtemperature Protection
E3
Vacuum will not run, red error indicator flashes three times repeatedly, sometimes accompanied by a beeping sound
Motor Overcurrent / Motor Block Protection
E4
Vacuum stops and red error indicator flashes four times repeatedly, often when using motorised floor nozzle
Brush Motor Overload / Brush Roll Jam
E5
Vacuum does not charge, battery indicator flashes red or shows E5 on display when placed on AEG charging stand
Charging Voltage / Charger Fault
E6
Vacuum stops and displays E6 or continuous red LED when filters are dirty or bin is full
Airflow Restriction / Filter Blockage Detected
E7
Vacuum shows E7 or rapid red flashing when starting, motor does not spin
Motor Driver / PCB Fault
E8
Vacuum shows E8 or alternating red/blue LEDs, will not start after being stored for a long time
Battery Cell Imbalance / Battery Pack Failure
E9
Vacuum shows E9 or continuous beeping when placed on charger, does not charge
Battery Overvoltage / Wrong Charger Detected
Symptom
Brush roll keeps stopping on carpets but works on hard floors
Brush Roll Overload on High-Resistance Surfaces
Symptom
Mini motorised pet nozzle does not spin, but main floor nozzle works
Accessory Motor Failure
Symptom
Vacuum does not respond to power button, but battery indicator lights when placed on charger
Control Panel / Power Switch Failure
Symptom
Vacuum emits a musty or unpleasant odour from exhaust air
Contaminated Filters / Dust Container
Symptom
Vacuum has very weak suction even though the motor sounds normal
Airflow Restriction / Loss of Sealing
Symptom
Vacuum intermittently loses suction when using flexible hose or accessories
Accessory Air Leak or Blockage
Symptom
Vacuum is very loud or makes grinding/rumbling noises
Worn Motor Bearings or Foreign Object in Fan
Symptom
Vacuum leaves debris behind and does not pick up well from carpets
Ineffective Agitation / Worn Brush Roll
Symptom
Vacuum leaves fine dust haze in the air or visible dust escapes from exhaust
HEPA / Exhaust Filter Failure or Incorrect Installation
Symptom
Vacuum makes a high-pitched whistling noise during use
Air Leak at Seals or Cracked Housing
Symptom
Vacuum produces a burning smell or hot plastic odour during use
Overheating Motor or Brush Roll
Symptom
Vacuum runs but then cuts out when tilted or moved suddenly
Intermittent Power Connection / Loose Contact
Symptom
Vacuum runs for only a few minutes then stops, but restarts after cooling
Thermal Overload of Motor
Symptom
Vacuum will not charge when docked, but charges if the battery is removed and charged externally (on models with external charger)
Docking / Internal Charge Path Fault
Symptom
Vacuum will not stand securely in the AEG charging stand or keeps falling off
Mechanical Docking / Mounting Fault
Symptom
Vacuum’s extension tube collapses or does not lock at the selected length
Mechanical Locking Mechanism Failure
Symptom
Vacuum’s handheld unit separates from the stick or wobbles excessively during use
Handle / Docking Latch Wear
Symptom
Vacuum’s LED headlight on the motorised nozzle does not work, but brush roll spins
Nozzle LED Circuit Failure
Symptom
Vacuum’s runtime is much shorter on turbo mode than specified, but normal mode is acceptable
High Power Consumption / Battery Wear
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Vacuum will not start, red error indicator flashes once repeatedly when power button is pressed
|
Main Battery Pack Undervoltage Lockout | View Details |
| E10 |
Vacuum shows E10 or red LED with three short beeps when starting turbo mode
|
Turbo Mode Overcurrent / High-Power Protection | View Details |
| E11 |
Vacuum shows E11 or filter icon with red light, suction reduced
|
Filter Not Fitted / Filter Sensor Error | View Details |
| E12 |
Vacuum shows E12 or battery icon with exclamation mark, runtime extremely short
|
Battery Capacity Degradation | View Details |
| E13 |
Vacuum shows E13 or a thermometer icon while charging, charging pauses
|
Charging Temperature Out of Range | View Details |
| E14 |
Vacuum shows E14 or flashing brush icon, brush roll does not spin but suction works
|
Brush Motor Electrical Fault | View Details |
| E15 |
Vacuum shows E15 or a bin icon with red light, unit refuses to start
|
Dust Container Not Fitted / Bin Sensor Fault | View Details |
| E16 |
Vacuum shows E16 or a fan icon with red light, motor runs briefly then stops
|
Cooling Fan / Ventilation Fault | View Details |
| E17 |
Vacuum shows E17 or communication error icon when using powered accessories via tube
|
Accessory Communication / Power Bus Fault | View Details |
| E18 |
Vacuum shows E18 or lock icon, controls unresponsive
|
Child Lock / Keypad Lock Activated | View Details |
| E2 |
Vacuum stops shortly after starting, red error indicator flashes twice repeatedly
|
Battery Overtemperature Protection | View Details |
| E3 |
Vacuum will not run, red error indicator flashes three times repeatedly, sometimes accompanied by a beeping sound
|
Motor Overcurrent / Motor Block Protection | View Details |
| E4 |
Vacuum stops and red error indicator flashes four times repeatedly, often when using motorised floor nozzle
|
Brush Motor Overload / Brush Roll Jam | View Details |
| E5 |
Vacuum does not charge, battery indicator flashes red or shows E5 on display when placed on AEG charging stand
|
Charging Voltage / Charger Fault | View Details |
| E6 |
Vacuum stops and displays E6 or continuous red LED when filters are dirty or bin is full
|
Airflow Restriction / Filter Blockage Detected | View Details |
| E7 |
Vacuum shows E7 or rapid red flashing when starting, motor does not spin
|
Motor Driver / PCB Fault | View Details |
| E8 |
Vacuum shows E8 or alternating red/blue LEDs, will not start after being stored for a long time
|
Battery Cell Imbalance / Battery Pack Failure | View Details |
| E9 |
Vacuum shows E9 or continuous beeping when placed on charger, does not charge
|
Battery Overvoltage / Wrong Charger Detected | View Details |
| – |
Brush roll keeps stopping on carpets but works on hard floors
|
Brush Roll Overload on High-Resistance Surfaces | View Details |
| – |
Mini motorised pet nozzle does not spin, but main floor nozzle works
|
Accessory Motor Failure | View Details |
| – |
Vacuum does not respond to power button, but battery indicator lights when placed on charger
|
Control Panel / Power Switch Failure | View Details |
| – |
Vacuum emits a musty or unpleasant odour from exhaust air
|
Contaminated Filters / Dust Container | View Details |
| – |
Vacuum has very weak suction even though the motor sounds normal
|
Airflow Restriction / Loss of Sealing | View Details |
| – |
Vacuum intermittently loses suction when using flexible hose or accessories
|
Accessory Air Leak or Blockage | View Details |
| – |
Vacuum is very loud or makes grinding/rumbling noises
|
Worn Motor Bearings or Foreign Object in Fan | View Details |
| – |
Vacuum leaves debris behind and does not pick up well from carpets
|
Ineffective Agitation / Worn Brush Roll | View Details |
| – |
Vacuum leaves fine dust haze in the air or visible dust escapes from exhaust
|
HEPA / Exhaust Filter Failure or Incorrect Installation | View Details |
| – |
Vacuum makes a high-pitched whistling noise during use
|
Air Leak at Seals or Cracked Housing | View Details |
| – |
Vacuum produces a burning smell or hot plastic odour during use
|
Overheating Motor or Brush Roll | View Details |
| – |
Vacuum runs but then cuts out when tilted or moved suddenly
|
Intermittent Power Connection / Loose Contact | View Details |
| – |
Vacuum runs for only a few minutes then stops, but restarts after cooling
|
Thermal Overload of Motor | View Details |
| – |
Vacuum will not charge when docked, but charges if the battery is removed and charged externally (on models with external charger)
|
Docking / Internal Charge Path Fault | View Details |
| – |
Vacuum will not stand securely in the AEG charging stand or keeps falling off
|
Mechanical Docking / Mounting Fault | View Details |
| – |
Vacuum’s extension tube collapses or does not lock at the selected length
|
Mechanical Locking Mechanism Failure | View Details |
| – |
Vacuum’s handheld unit separates from the stick or wobbles excessively during use
|
Handle / Docking Latch Wear | View Details |
| – |
Vacuum’s LED headlight on the motorised nozzle does not work, but brush roll spins
|
Nozzle LED Circuit Failure | View Details |
| – |
Vacuum’s runtime is much shorter on turbo mode than specified, but normal mode is acceptable
|
High Power Consumption / Battery Wear | View Details |
No matching codes found
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