Cordless vacuum shuts off within seconds of starting; battery LEDs flash and unit beeps

Safety first: Turn the vacuum OFF and remove the battery pack before inspecting the brush head or internal wiring.

Step-by-step checks:

• 1. Inspect brush head for jams: Detach the motorized floor head from the wand. Remove hair, threads, and debris wrapped around the brush roll and end caps. Ensure the brush roll spins freely by hand. A jammed brush can cause the motor to stall and trip overcurrent protection.
• 2. Check for clogs in the air path: Remove the wand and look through it toward a light source. Clear any blockages. Also inspect the inlet at the main body and the neck of the floor head.
• 3. Test the vacuum without the floor head: Attach a small tool (like a crevice tool) directly to the main body and power on. If the vacuum runs normally without shutting off, the issue is likely in the motorized floor head or wand wiring.
• 4. Inspect wiring to the floor head: Examine the electrical contacts at the end of the wand and on the floor head. Look for bent pins, burn marks, or loose connectors. Clean gently and reseat.
• 5. Try a lower power mode: If your Amazon Basics cordless vacuum has multiple power levels, start in ECO/low mode. If it runs in low but trips in high, the main motor may be drawing excessive current and could be failing.

When to stop: If E2 persists after clearing all jams and checking wiring, the main suction motor or control PCB may be defective. These parts often require partial disassembly; consider professional service if you are not comfortable opening the main body.