E7
Amazon Basics Internal Sensor / IMU Error (Tilt or Impact Sensor Fault)

LEDs show E7 pattern; vacuum will not start and may beep repeatedly after a drop or impact

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dislodged tilt sensor on main PCB, Damaged impact sensor from being dropped, Loose internal wiring harness, Firmware error requiring reset

How to Fix / Troubleshooting

Safety first: Remove the battery pack before any physical inspection.

Step-by-step checks:

  • 1. Power reset: Remove the battery for at least 60 seconds. Press and hold the power button for 10 seconds (with battery removed) to discharge residual power. Reinstall the battery and test.
  • 2. Check for obvious damage: Inspect the main body housing for cracks, gaps, or signs it has been dropped. If the housing is distorted, internal sensors may be misaligned.
  • 3. Try different orientations: Some models use a tilt sensor that must detect an upright or in-use position. Hold the vacuum in its normal operating position and attempt to start. Avoid starting while it is upside down or on its side.
  • 4. Inspect battery fit: Ensure the battery is fully seated and the latch is engaged. A loose battery can cause intermittent sensor power and false E7 errors.

When to stop: If E7 remains after reset and there is evidence of impact damage, the internal sensor or PCB may need replacement. This typically requires opening the main body; seek professional repair if under warranty.

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Repair Difficulty

Hard 4/5

Required Part

Tilt / Impact Sensor on Main PCB
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