How to Fix / Troubleshooting

Safety first: Remove the battery pack before inspecting mechanical parts.

Step-by-step checks:

1. Check battery latch: Ensure the battery clicks firmly into place and cannot wobble. If the latch is worn, the battery may lose contact during movement.
2. Inspect contacts: Look for burn marks or pitting on the battery and vacuum contacts. Clean gently with a dry cloth.
3. Wiggle test (carefully): With the battery installed and the vacuum running, gently move the battery side to side. If the unit cuts out, the contacts or latch are suspect.
4. Avoid strain on handle: Do not lift the vacuum by the battery pack; always use the handle to reduce stress on connections.

When to stop: If intermittent power persists, internal wiring or switch connections may be cracked and require disassembly and solder repair.

Vacuum intermittently shuts off when moved or tilted; comes back on when handle is jiggled

Possible Causes