Vacuum occasionally gives a static shock when touched during use

Safety first: These are typically low-energy static discharges, but if you feel strong shocks or see sparks, stop using the vacuum and have it inspected.

Step-by-step checks:

• 1. Increase humidity: Use a humidifier in very dry rooms to reduce static buildup.
• 2. Clean exterior surfaces: Wipe the plastic body and wand with a slightly damp cloth (battery removed) and dry thoroughly.
• 3. Wear shoes with conductive soles: Avoid thick insulating footwear on synthetic carpets while vacuuming.

When to stop: If shocks are accompanied by burning smells, visible arcing, or malfunction, discontinue use and seek professional service.