Amazon Basics No Power / Dead Unit

Vacuum will not turn on at all; no lights, no sound

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Completely discharged or failed battery pack, Faulty power switch on handle, Broken internal power wiring harness, Failed main control PCB

How to Fix / Troubleshooting

Safety first: Ensure the charger and battery are not damaged before use.

Step-by-step checks:

  • 1. Confirm battery charge: Place the battery on the charger and verify that the charger LED indicates charging. If the LED stays off, test another outlet or charger.
  • 2. Check battery installation: Reinsert the battery, ensuring it clicks firmly into place. Some models will not power on if the latch is not fully engaged.
  • 3. Try the power button multiple times: Press and hold the power button for 2–3 seconds. Some models require a long press to start.
  • 4. Inspect for physical damage: Look for cracks near the handle or battery compartment that could indicate internal breakage.

When to stop: If there is still no response with a known-good battery and charger, the internal switch, wiring, or PCB is likely faulty. This requires opening the main body; consider professional repair.

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Repair Difficulty

Medium 3/5

Required Part

Power Switch Assembly
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