Cecotec Poor Floor Contact / Worn Brush Bristles

Vacuum leaves visible lines of debris and does not pick up well from carpets.

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Possible Causes

Brushroll bristles worn down, Floor head wheels jammed or uneven, Incorrect height for carpet type (on adjustable heads), Soft roller contaminated with hair and fibers

How to Fix / Troubleshooting

Safety first: Remove the battery and detach the floor head.

  • Step 1 – Inspect bristles: Check the length and stiffness of the brush bristles. If they are very short or frayed, replace the brushroll.
  • Step 2 – Clean wheels and rollers: Remove hair from wheels and any secondary rollers so the head sits flat on the floor.
  • Step 3 – Use correct mode: Ensure the vacuum is in the recommended power mode for carpets (often Turbo).

Replacing a worn brushroll significantly improves pickup performance on carpets.

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Repair Difficulty

Easy 2/5

Required Part

Floor head brushroll and wheels
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