Cecotec Cordless Vacuums Error Codes

E1

Vacuum will not start and displays E1 on the handle or main body LED display.

Battery Pack Protection / Undervoltage Lockout

E10

Vacuum shows E10 and the battery indicator flashes rapidly; unit shuts off within seconds even after full charge.

Battery Temperature Sensor Fault

E11

Vacuum shows E11 and will not start; sometimes accompanied by a beeping sound.

Trigger / Power Button Fault

E12

Vacuum shows E12 and suction is reduced; the unit may pulse on and off.

Filter Detection / Filter Not Installed or Saturated

E13

Vacuum shows E13 and makes a high-pitched whine; suction is almost zero.

Air Leak / Dust Bin Not Sealed

E14

Vacuum shows E14 and the LED lights on the floor head flicker or do not turn on.

Accessory Power Rail Fault

E15

Vacuum shows E15 and cannot enter Turbo mode; it only runs in low power.

High-Power Mode Current Limit Fault

E2

Vacuum stops shortly after starting and shows E2 on the display or flashes a two-blink error pattern.

Motor Overcurrent / Brushroll Overload Protection

E3

Vacuum runs for a few seconds then shuts off with E3 on the display or three red flashes on the battery indicator.

Overheating Protection (Thermal Cut-Out)

E4

Vacuum does not recognize the motorized floor head and shows E4 or a flashing brush icon on the display.

Brush Head Communication / Power Fault

E5

Vacuum shows E5 and refuses to charge when placed on the Cecotec charging base or plugged into the charger.

Charging Circuit Fault

E6

Vacuum displays E6 and shuts down immediately when the trigger or power button is pressed.

Main Control PCB Fault / Internal Communication Error

E7

Vacuum shows E7 and suction is very weak or absent even though the motor can be heard running.

Airflow Sensor / Pressure Sensor Fault

E8

Vacuum displays E8 and the brush icon flashes; the brushroll does not spin even though suction works.

Brush Motor Overload / Stall Detection

E9

Vacuum shows E9 and cannot switch between power modes; sometimes it is stuck in ECO or Turbo.

Mode Switch / User Interface Fault

Symptom

Battery LED indicators show full charge, but the vacuum stops after a few seconds of use.

Battery Voltage Sag Under Load

Symptom

Floor head lights turn on but the brushroll does not spin; suction is present.

Brush Drive Failure Without Error Code

Symptom

LED work lights on the floor head do not turn on, but the brushroll and suction work normally.

LED Lighting Circuit Failure

Symptom

Mini motorized brush (for upholstery) does not spin when attached, but the main floor head works.

Accessory Motor or Connector Fault

Symptom

Vacuum body becomes uncomfortably hot to touch near the motor vents during normal use.

Insufficient Cooling Airflow

Symptom

Vacuum does not charge when placed on the wall mount, but charges when the charger is connected directly to the battery (if supported).

Wall Mount Charging Path Failure

Symptom

Vacuum does not turn on at all; no lights, no sound, even after charging.

No Power / Dead Unit

Symptom

Vacuum emits a squealing noise from the floor head when the brushroll is spinning.

Brushroll Bearing Lubrication Failure

Symptom

Vacuum has very weak suction even though the motor sounds normal and no error code is displayed.

General Airflow Restriction / Clogged Cyclone

Symptom

Vacuum leaves fine dust on the floor and exhausts dusty air, even with normal suction.

Filtration Failure / Damaged Filters

Symptom

Vacuum leaves visible lines of debris and does not pick up well from carpets.

Poor Floor Contact / Worn Brush Bristles

Symptom

Vacuum makes a loud high-pitched whistling noise during operation.

Air Leak at Seals or Cracked Housing

Symptom

Vacuum makes a rhythmic knocking or thumping noise from the floor head while rolling.

Brushroll Imbalance or Debris Impacting Housing

Symptom

Vacuum makes loud rattling or grinding noises from the main body when running.

Main Motor Bearing Failure or Foreign Object in Fan

Symptom

Vacuum produces a burning smell or hot plastic odor during or after use.

Overheating Motor or Electrical Component

Symptom

Vacuum produces a static shock or tingling sensation when touching the handle after extended use.

Static Electricity Build-Up

Symptom

Vacuum runs for only a few minutes on any mode and then shuts off with no error code; battery appears to drain extremely fast.

Battery Capacity Degradation

Symptom

Vacuum shuts off intermittently during use without any error code, then restarts after a short rest.

Intermittent Overheating or Loose Connection

Symptom

Vacuum smells musty or emits an unpleasant odor from the exhaust air.

Contaminated Filters and Dust Bin

Symptom

Vacuum spits debris back out of the floor head when lifting it off the floor.

Debris Backflow / Incomplete Cyclone Separation

Symptom

Vacuum trigger must be pressed very hard to start, or it only works when pressed at a certain angle.

Worn Trigger Mechanism / Misaligned Microswitch

Symptom

Vacuum wand or joints crack or separate when applying normal pressure during cleaning.

Structural Failure of Wand or Joints

Symptom

Vacuum will not stay mounted on the Cecotec wall charging base or falls off easily.

Mechanical Docking / Mounting Fault