Vacuum cannot stand properly in the charging stand or wall mount; it wobbles or falls.

Safety first: Unplug the charging stand before adjusting or remounting.

• Step 1 – Check installation: Verify that the wall mount is installed according to the Clatronic template and instructions, with appropriate wall anchors.
• Step 2 – Inspect hooks and slots: Examine the hooks on the mount and the slots on the vacuum for cracks or wear. Replace damaged parts.
• Step 3 – Tighten fixings: Tighten all screws on the mount and ensure it is level.