Motorized mini tool (pet hair tool) does not spin, but main vacuum suction is normal.

Safety: Remove the battery and detach the mini motorized tool.

• Clear jams: Remove the brush bar from the mini tool (usually via side cap) and cut away hair and fibers.
• Check rotation: Spin the brush bar by hand to ensure it moves freely.
• Inspect contacts: Clean the electrical contacts on the tool and main body.
• Test another tool: If another motorized tool works, the mini tool motor or PCB is faulty; replace the mini motorized tool.