E5
Eureka Battery Pack Overheat / Overtemperature Protection

Battery indicator flashes rapidly and the vacuum will not start; E5 or five quick flashes appear when pressing the trigger.

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Possible Causes

Battery pack overheated from extended high-power use, Blocked cooling vents around motor and battery, Failing battery temperature sensor (NTC), Faulty battery management circuitry

How to Fix / Troubleshooting

Safety first: If the battery feels hot to the touch, do not attempt to charge or use the vacuum until it cools completely.

Steps to try:

  • Allow cooling time: Remove the battery from the vacuum and place it in a cool, dry area away from direct sunlight or heat sources for at least 30–60 minutes.
  • Check cooling vents: Inspect the motor housing and battery compartment vents for dust buildup. Use a soft brush or compressed air to clear them.
  • Avoid heavy continuous use: After cooling, reinstall the battery and use the vacuum in shorter intervals, especially on MAX mode, to prevent overheating.
  • Inspect battery contacts: Ensure the metal contacts on the battery and vacuum are clean and not discolored or burnt. Wipe gently with a dry cloth.
  • Test with another battery: If available, test the vacuum with a known-good Eureka battery pack. If the error disappears, your original battery pack is likely failing and should be replaced.
  • Do not bypass safety: Never attempt to bypass the temperature sensor or open the battery pack casing. Replace the battery pack if it repeatedly overheats under normal use.
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Repair Difficulty

Easy 2/5

Required Part

Battery Pack
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