Vacuum cannot be detached from the wall-mounted charging bracket easily; it feels stuck.

Safety first: Unplug the dock from mains before applying force to remove the vacuum.

• 1. Support the dock: Hold the dock firmly against the wall while gently lifting the vacuum according to the manual's removal direction.
• 2. Inspect hooks and latch: Once removed, check the plastic hooks on the dock and the latch on the vacuum for deformation or burrs. Smooth minor burrs carefully with fine sandpaper.
• 3. Check mounting alignment: Ensure the dock is mounted flat and level. Reposition if necessary.
• 4. Replace damaged parts: If hooks or latch are cracked or severely warped, replace the dock or the affected housing part.