Floor head lights (if fitted) flicker or do not come on, but brush still spins
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety first: Remove the battery pack before inspecting the floor head.
Step-by-step:
- 1. Check cable strain: Inspect the cable where it enters the floor head neck for kinks or damage.
- 2. Wiggle test: With the vacuum running (battery fitted), gently move the neck and cable. If the lights flicker, there is likely a broken wire or loose connection.
Because the LEDs are low‑voltage but require opening the head to access wiring, replacement of the floor head assembly is usually recommended rather than repair.
Repair Difficulty
Required Part
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