Henry
Battery Gauge Calibration Issue
LED battery indicator on the vacuum does not match actual run time
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Possible Causes
Battery not fully charged before use, Incomplete charge cycles, Ageing battery cells, Control PCB gauge miscalibration
How to Fix / Troubleshooting
Safety first: Use only the original Henry cordless charger.
Step-by-step:
- 1. Perform a full charge: Charge the battery until the charger indicates full, then leave it connected for an additional hour.
- 2. Full discharge: Use the vacuum continuously in low mode until it stops on low battery.
- 3. Repeat cycle: Perform one or two full charge/discharge cycles to help the gauge recalibrate.
If the indicator remains inaccurate and run time is also reduced, the battery pack may be degraded and should be replaced.
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Repair Difficulty
Very Easy
1/5
Required Part
Henry Cordless Battery Pack
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