Henry Imbalanced Motor or Loose Internal Components

Vacuum body rattles or vibrates excessively during use

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Debris stuck in motor fan, Damaged motor fan blades, Loose motor mounting screws, Foreign object inside body shell

How to Fix / Troubleshooting

Safety first: Stop using the vacuum immediately, remove the battery pack, and do not shake or drop the unit.

User-level checks:

  • 1. Check for external causes: Ensure the hose and wand are not knocking against furniture or the body.
  • 2. Listen location: Briefly run the vacuum and listen to determine if the vibration is from the motor area or the floor head.

If the vibration clearly comes from the motor housing, internal inspection is required to check the fan and mountings. This should be done by a qualified technician; do not open the motor housing yourself.

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Repair Difficulty

Professional Required 5/5

Required Part

Motor Unit Assembly
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