Safety first: Remove the battery pack before changing tools.

Step-by-step:

1. Use correct tool: Fit the dedicated Henry cordless hard floor tool or soft roller head if supplied.
2. Clean front edge and channels: Inspect the front suction opening and internal channels for dust build‑up and clear them.
3. Check soft roller (if applicable): Remove and clean the soft roller. If it is worn smooth or damaged, replace it.
4. Slow your passes: Move the head more slowly across hard floors to allow time for fine dust to be lifted.

Vacuum leaves fine dust on hard floors after passing over

Possible Causes