Henry Blocked Nozzle or Poor Edge Pickup

Vacuum leaves lines of debris behind the floor head

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Possible Causes

Debris trapped at front lip of floor head, Blocked internal channels in floor head, Worn or missing front squeegee strip, Incorrect cleaning technique

How to Fix / Troubleshooting

Safety first: Remove the battery pack before cleaning the floor head.

Step-by-step:

  • 1. Inspect front edge: Turn the floor head over and check the front lip and openings for trapped fibres or debris. Remove by hand or with tweezers.
  • 2. Clean internal channels: If possible, remove the base plate to access internal air channels and clear any blockages.
  • 3. Check squeegee strip: Some Henry cordless heads have a rubber strip at the front. If it is worn, curled, or missing, replace the strip or head.
  • 4. Adjust technique: Pull the head slowly towards you rather than pushing quickly forward, especially on carpets with heavy debris.
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Repair Difficulty

Very Easy 1/5

Required Part

Henry Cordless Floor Head Assembly
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