Henry
Seal Failure / Filter Misfit
Visible dust escaping from around the dust bin or filter area
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Possible Causes
Damaged or missing bin seal, Filter not seated correctly, Cracked dust bin, Overfilled bin forcing dust past seals
How to Fix / Troubleshooting
Safety first: Remove the battery pack before opening the bin.
Step-by-step:
- 1. Empty the bin: Overfilling can force dust past seals. Empty and clean the bin thoroughly.
- 2. Inspect seals: Check the rubber or foam seals around the bin and filter housing for tears, flattening, or missing sections. Clean them with a dry cloth.
- 3. Check filter seating: Ensure the main filter is installed in the correct orientation and fully seated in its housing.
- 4. Inspect bin for cracks: Look for hairline cracks or damage to the bin that could allow dust to escape.
Replace damaged seals or the dust bin with genuine Henry cordless parts to restore proper filtration.
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Repair Difficulty
Easy
2/5
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