Insignia Brush Drive Failure Without Detection

Brush roll does not spin, but suction is normal and no error code is shown.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Broken drive belt (if belt‑driven), Disconnected brush motor wiring, Failed brush motor, Worn drive coupler

Safety first: Remove the battery and detach the nozzle.

Check for jams: Remove the brush roll and clear any hair or debris.
Inspect drive system: Look for a broken belt or damaged coupler between the motor and brush roll.
Spin brush manually: If the brush spins freely but never turns under power, the motor or wiring is likely faulty.
Replace parts: Replace the belt, brush roll, or entire nozzle assembly as needed.

Medium 3/5

Motorized Floor Nozzle Assembly

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