Insignia Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
Advertisements
E1
Vacuum will not power on; display shows E1 shortly after pressing the power button.
Main Battery Pack Undervoltage Protection
E10
Vacuum powers on but immediately shows E10 and shuts off; no motor sound.
Main Motor Open Circuit / Motor Not Detected
E11
Vacuum runs but display shows E11 and suction is reduced; unit may pulse on and off.
Cyclone / Dust Sensor Fault
E12
Vacuum shows E12 and will not start when the dust bin is removed or not seated properly.
Dust Bin / Cup Presence Switch Fault
E13
Vacuum display shows E13 and the LED lights on the floor nozzle do not turn on; suction may still work.
Nozzle LED / Accessory Power Fault
E14
Vacuum randomly shuts off and shows E14 when switching between attachments.
Attachment Detection / Accessory ID Fault
E15
Vacuum beeps and shows E15; unit may not respond to power button presses.
Control Panel / Keypad Fault
E2
Vacuum shuts off within a few seconds of starting; display shows E2.
Overcurrent / Motor Overload Protection
E3
Vacuum runs briefly, then stops and displays E3; sometimes accompanied by a hot smell.
Motor Overtemperature Protection
E4
Brush roll in the motorized floor head stops spinning and the display shows E4; suction still works.
Brush Roll Jam / Overload Protection
E5
Brush roll intermittently starts and stops; display shows E5 when using the motorized floor head.
Brush Motor Electrical Fault
E6
Vacuum will not run on high power mode; switching to MAX or Turbo causes E6 and shutdown.
High‑Power Mode Overcurrent / Power Stage Fault
E7
Vacuum does not recognize the battery; display shows E7 and the unit will not start.
Battery Communication / Identification Error
E8
Vacuum stops and displays E8 when the dust bin is nearly full or filters are dirty.
Airflow Restriction / Blocked Filter Detection
E9
Vacuum display shows E9 and unit will not start; often after being stored in a cold or hot environment.
Battery Temperature Out of Range
Symptom
Battery will not charge; charger LED stays off or blinks rapidly when battery is inserted.
Battery Charging Failure
Symptom
Brush roll does not spin, but suction is normal and no error code is shown.
Brush Drive Failure Without Detection
Symptom
Dust escapes from around the dust bin area during use.
Dust Bin Seal Failure
Symptom
Fine dust appears on the exhaust side or around the HEPA filter cover.
HEPA Filter Bypass or Damage
Symptom
Handheld mode works, but when the wand and floor nozzle are attached, suction is very weak.
Blockage or Leak in Wand/Nozzle Only
Symptom
LED headlight on the floor nozzle does not turn on, but brush and suction work normally.
Nozzle LED Failure Only
Symptom
Motorized floor head makes a clicking or grinding noise; brush roll may still spin.
Brush Roll Bearing or Gear Wear
Symptom
Power button must be pressed multiple times before the vacuum starts.
Intermittent Power Switch / Control Issue
Symptom
Vacuum body becomes very hot to the touch during normal use.
Chronic Overheating
Symptom
Vacuum cannot stand in its wall mount or charging dock securely; may fall or lose charging connection.
Docking / Mounting Alignment Issue
Symptom
Vacuum emits a burning smell during use.
Overheating Motor or Electrical Component
Symptom
Vacuum has weak suction even though the motor sounds normal.
Airflow Restriction / Loss of Seal
Symptom
Vacuum leaves dust and debris on the floor even though suction seems normal.
Poor Pickup / Floor Nozzle Performance Issue
Symptom
Vacuum makes a high‑pitched whistling noise during use.
Air Leak in Suction Path
Symptom
Vacuum makes a loud grinding or rattling noise from the main body.
Main Motor Bearing or Fan Damage
Symptom
Vacuum powers on but shuts off after a few seconds with no error code; may restart if power button is pressed again.
Intermittent Power Loss / Loose Connection
Symptom
Vacuum produces an unpleasant or musty odor during operation.
Odor Contamination in Filters or Dust Path
Symptom
Vacuum randomly changes power modes without user input.
Mode Button or Control Logic Fault
Symptom
Vacuum run time is very short (only a few minutes) even after a full charge.
Battery Capacity Degradation
Symptom
Vacuum shuts off when tilted to certain angles or when used above the head.
Tilt / Orientation Sensor or Loose Connection
Symptom
Vacuum vibrates excessively or feels unbalanced when using the floor nozzle.
Brush Roll Imbalance
Symptom
Vacuum will not turn on at all; no lights, no sound, even with the battery installed.
No Power / Dead Unit
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Vacuum will not power on; display shows E1 shortly after pressing the power button.
|
Main Battery Pack Undervoltage Protection | View Details |
| E10 |
Vacuum powers on but immediately shows E10 and shuts off; no motor sound.
|
Main Motor Open Circuit / Motor Not Detected | View Details |
| E11 |
Vacuum runs but display shows E11 and suction is reduced; unit may pulse on and off.
|
Cyclone / Dust Sensor Fault | View Details |
| E12 |
Vacuum shows E12 and will not start when the dust bin is removed or not seated properly.
|
Dust Bin / Cup Presence Switch Fault | View Details |
| E13 |
Vacuum display shows E13 and the LED lights on the floor nozzle do not turn on; suction may still work.
|
Nozzle LED / Accessory Power Fault | View Details |
| E14 |
Vacuum randomly shuts off and shows E14 when switching between attachments.
|
Attachment Detection / Accessory ID Fault | View Details |
| E15 |
Vacuum beeps and shows E15; unit may not respond to power button presses.
|
Control Panel / Keypad Fault | View Details |
| E2 |
Vacuum shuts off within a few seconds of starting; display shows E2.
|
Overcurrent / Motor Overload Protection | View Details |
| E3 |
Vacuum runs briefly, then stops and displays E3; sometimes accompanied by a hot smell.
|
Motor Overtemperature Protection | View Details |
| E4 |
Brush roll in the motorized floor head stops spinning and the display shows E4; suction still works.
|
Brush Roll Jam / Overload Protection | View Details |
| E5 |
Brush roll intermittently starts and stops; display shows E5 when using the motorized floor head.
|
Brush Motor Electrical Fault | View Details |
| E6 |
Vacuum will not run on high power mode; switching to MAX or Turbo causes E6 and shutdown.
|
High‑Power Mode Overcurrent / Power Stage Fault | View Details |
| E7 |
Vacuum does not recognize the battery; display shows E7 and the unit will not start.
|
Battery Communication / Identification Error | View Details |
| E8 |
Vacuum stops and displays E8 when the dust bin is nearly full or filters are dirty.
|
Airflow Restriction / Blocked Filter Detection | View Details |
| E9 |
Vacuum display shows E9 and unit will not start; often after being stored in a cold or hot environment.
|
Battery Temperature Out of Range | View Details |
| – |
Battery will not charge; charger LED stays off or blinks rapidly when battery is inserted.
|
Battery Charging Failure | View Details |
| – |
Brush roll does not spin, but suction is normal and no error code is shown.
|
Brush Drive Failure Without Detection | View Details |
| – |
Dust escapes from around the dust bin area during use.
|
Dust Bin Seal Failure | View Details |
| – |
Fine dust appears on the exhaust side or around the HEPA filter cover.
|
HEPA Filter Bypass or Damage | View Details |
| – |
Handheld mode works, but when the wand and floor nozzle are attached, suction is very weak.
|
Blockage or Leak in Wand/Nozzle Only | View Details |
| – |
LED headlight on the floor nozzle does not turn on, but brush and suction work normally.
|
Nozzle LED Failure Only | View Details |
| – |
Motorized floor head makes a clicking or grinding noise; brush roll may still spin.
|
Brush Roll Bearing or Gear Wear | View Details |
| – |
Power button must be pressed multiple times before the vacuum starts.
|
Intermittent Power Switch / Control Issue | View Details |
| – |
Vacuum body becomes very hot to the touch during normal use.
|
Chronic Overheating | View Details |
| – |
Vacuum cannot stand in its wall mount or charging dock securely; may fall or lose charging connection.
|
Docking / Mounting Alignment Issue | View Details |
| – |
Vacuum emits a burning smell during use.
|
Overheating Motor or Electrical Component | View Details |
| – |
Vacuum has weak suction even though the motor sounds normal.
|
Airflow Restriction / Loss of Seal | View Details |
| – |
Vacuum leaves dust and debris on the floor even though suction seems normal.
|
Poor Pickup / Floor Nozzle Performance Issue | View Details |
| – |
Vacuum makes a high‑pitched whistling noise during use.
|
Air Leak in Suction Path | View Details |
| – |
Vacuum makes a loud grinding or rattling noise from the main body.
|
Main Motor Bearing or Fan Damage | View Details |
| – |
Vacuum powers on but shuts off after a few seconds with no error code; may restart if power button is pressed again.
|
Intermittent Power Loss / Loose Connection | View Details |
| – |
Vacuum produces an unpleasant or musty odor during operation.
|
Odor Contamination in Filters or Dust Path | View Details |
| – |
Vacuum randomly changes power modes without user input.
|
Mode Button or Control Logic Fault | View Details |
| – |
Vacuum run time is very short (only a few minutes) even after a full charge.
|
Battery Capacity Degradation | View Details |
| – |
Vacuum shuts off when tilted to certain angles or when used above the head.
|
Tilt / Orientation Sensor or Loose Connection | View Details |
| – |
Vacuum vibrates excessively or feels unbalanced when using the floor nozzle.
|
Brush Roll Imbalance | View Details |
| – |
Vacuum will not turn on at all; no lights, no sound, even with the battery installed.
|
No Power / Dead Unit | View Details |
No matching codes found
Advertisements