Insignia Brush Roll Bearing or Gear Wear

Motorized floor head makes a clicking or grinding noise; brush roll may still spin.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Worn brush roll end bearings, Debris in bearing housings, Stripped plastic drive gears, Bent brush roll shaft

Safety first: Remove the battery and detach the floor nozzle.

Remove brush roll: Open the nozzle bottom cover and take out the brush roll.
Inspect bearings: Spin the end caps by hand. If rough or noisy, replace the brush roll assembly.
Check gears: If accessible, inspect the drive gear area for worn or missing teeth.
Clean debris: Remove hair and debris from bearing areas and reassemble. If noise persists, replace the nozzle or brush roll.

Medium 3/5

Motorized Floor Nozzle Brush Roll

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