Vacuum cannot stand in its wall mount or charging dock securely; may fall or lose charging connection.

Safety first: Ensure the vacuum is not at risk of falling on people or pets.

• Check wall mount installation: Verify the bracket is level and firmly attached to the wall using appropriate anchors.
• Inspect hooks and slots: Look for broken plastic hooks or deformed slots on the mount and vacuum.
• Clean charging contacts: Wipe contacts on the dock and vacuum with a dry cloth.
• Replace mount if damaged: Install a new Insignia wall mount if the original is cracked or warped.