Vacuum vibrates excessively or feels unbalanced when using the floor nozzle.

Safety first: Remove the battery and detach the nozzle.

• Clean brush roll: Remove all hair and debris from the brush roll and end caps.
• Check straightness: Roll the brush on a flat surface; if it wobbles, it is bent and should be replaced.
• Inspect bristles: Look for missing or heavily worn sections of bristles that could cause imbalance.
• Replace if needed: Install a new Insignia brush roll if vibration persists.