E14
Insignia Attachment Detection / Accessory ID Fault

Vacuum randomly shuts off and shows E14 when switching between attachments.

Advertisements

Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Advertisements

Possible Causes

Dirty or bent accessory ID contacts, Faulty accessory recognition circuit on PCB, Damaged wiring in wand, Non‑compatible powered accessory

How to Fix / Troubleshooting

Safety first: Remove the battery before cleaning contacts or inspecting the wand.

  • Clean all contacts: On the main body, wand ends, and powered accessories, clean the metal contacts with a dry cloth. Ensure no debris or corrosion is present.
  • Check for bent pins: Carefully straighten any bent pins using non‑metallic tools.
  • Test with basic nozzle: Attach only the standard floor nozzle and test. If E14 occurs only with a specific accessory, that accessory may be faulty.
  • Inspect wand wiring (advanced): If the error occurs with multiple accessories, the wand’s internal wiring may be damaged and the wand should be replaced.
Advertisements

Repair Difficulty

Medium 3/5

Required Part

Extension Wand Assembly
Check Price on Amazon

We may earn a commission from links on this page.

Advertisements