E8
OKP
Internal Sensor / Orientation Fault
Vacuum powers on but immediately shows E8 and shuts off, often after a drop or impact.
Advertisements
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Advertisements
Possible Causes
Dislodged tilt sensor on main PCB, Damaged impact sensor, Loose internal wiring harness after impact, Firmware error detecting unsafe orientation
How to Fix / Troubleshooting
Safety first: Turn OFF the vacuum and remove the battery before handling.
- Reset orientation: Place the vacuum upright on a flat surface. Remove the battery for 1 minute, then reinstall and power ON without moving it.
- Check for visible damage: Inspect the housing for cracks, loose panels, or rattling sounds that may indicate internal damage.
- Gently tap to reseat: With the battery removed, gently tap the sides of the main body with your hand to help reseat any slightly displaced internal sensor (do not hit hard).
- Update firmware (if supported): Connect the vacuum to the OKP app and check for firmware updates that may address sensor calibration issues.
- If E8 remains: The main control PCB or its tilt/impact sensor is likely damaged and should be replaced by a professional.
Advertisements
Repair Difficulty
Hard
4/5
Required Part
Main Control PCB
Check Price on Amazon
We may earn a commission from links on this page.
Advertisements