F9
OKP Intermittent Power / Internal Connection Fault

F9 appears intermittently, vacuum stops when tilted or moved, then restarts.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose battery latch causing brief disconnects, Cracked solder joints on main PCB, Loose internal wiring harness connector, Worn battery contacts

How to Fix / Troubleshooting

Safety first: Remove the battery before inspection.

  • Check battery fit: Insert the battery and gently wiggle it. If the vacuum powers off with slight movement, the latch or contacts are loose.
  • Inspect latch mechanism: Ensure the battery latch clicks firmly. If broken, replace the battery latch assembly or handle housing.
  • Clean contacts: Wipe battery and handle contacts with a dry cloth.
  • Test while moving: With the battery installed, run the vacuum and gently move it. If it cuts out, internal connections or PCB joints are suspect and require professional repair.
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Repair Difficulty

Hard 4/5

Required Part

Battery Contact / Latch Assembly
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