Vacuum loses suction only when using the extension wand; suction at the main body is strong.

Safety first: Remove the battery before clearing blockages.

• Inspect wand visually: Look through the wand toward a light source. If you cannot see light clearly, there is a blockage.
• Clear blockage: Use a long, blunt rod to gently push out any debris from the wand.
• Check for cracks: Examine the wand for visible cracks or holes. Replace the extension wand if damaged.
• Inspect seals: Ensure the rubber seals at each end of the wand are intact and not missing.