OKP
Foreign Object in Fan or Brush / Mechanical Damage
Vacuum produces a grinding or scraping noise when running.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Debris lodged in motor fan, Damaged fan blades, Foreign object stuck in floor head, Worn brush roll bearings
How to Fix / Troubleshooting
Safety first: Turn OFF and remove the battery immediately to prevent further damage.
- Inspect floor head: Remove the motorized head and check for stones, screws, or other hard objects inside the nozzle and around the brush roll. Remove any debris.
- Test without head: Run the vacuum briefly without the floor head. If the grinding noise disappears, the issue is in the head; replace the motorized floor brush assembly if damage is visible.
- If noise remains from main body: The motor fan may be damaged or obstructed. Do not continue to run the unit.
- Service required: The main suction motor assembly should be replaced by a professional to avoid imbalance and further damage.
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Repair Difficulty
Hard
4/5
Required Part
Motorized Floor Brush Assembly
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