Cordless vacuum will not power on, battery LEDs flash once then turn off

Safety first: Disconnect the battery pack from the vacuum before any inspection. Do not open the battery pack casing; cells can be dangerous if punctured or shorted.

• Check battery charge: Insert the Parkside battery pack into the original Parkside charger. Confirm that the charger LED indicates normal charging (refer to the charger label). Allow a full charge cycle (typically 3–5 hours).
• Inspect contacts: Examine the metal contacts on both the battery pack and the vacuum handle for oxidation or debris. Clean gently with a dry cloth or a cotton swab lightly moistened with isopropyl alcohol. Let dry fully.
• Test with another pack: If you have a compatible Parkside X20V Team or 12V pack (depending on model), try a known‑good battery. If the vacuum powers on normally, the original pack is defective.
• Check for heat damage: Look for discoloration or melting around the battery socket in the vacuum body. If present, stop using the unit and have it inspected by a technician.
• Do not bypass protection: If the pack will not charge and the charger shows an error, do not attempt to jump‑start or open the pack. Replace the battery pack.