Cordless vacuum shuts off within a few seconds of starting, even with fully charged battery

Safety: Remove the battery pack before disassembling any part of the vacuum.

• Check for blockages: Detach the dust container, extension tube, and floor nozzle. Look through each section for clogs (hair, dust balls, small objects). Remove obstructions with a long brush or flexible rod—do not use metal tools that can damage plastic.
• Clean filters: Remove the pre‑motor filter and HEPA filter (if equipped). Tap gently to remove dust. If washable, rinse with lukewarm water only, no detergent. Allow to dry completely (at least 24 hours) before refitting.
• Inspect cyclone unit: Check the Parkside cyclone separator for packed dust around the mesh screen. Use a soft brush to clear it.
• Test without accessories: Refit the battery and run the motor with only the main body (no tube or nozzle). If it runs normally, the blockage is in the tube or nozzle. If it still shuts off, the motor or control PCB may be faulty.
• Motor check: If a burning smell or unusual noise is present, discontinue use. The Parkside DC motor assembly likely needs replacement.