Cordless vacuum cannot stand properly on its charging stand or wall mount

Safety first: If using a wall mount, ensure it is securely fixed to the wall with appropriate anchors.

• Step 1 – Check installation: Verify that the Philips wall mount or stand is installed according to the manual, at the correct height and orientation.
• Step 2 – Tighten screws: Tighten any loose screws on the mount or stand.
• Step 3 – Clean docking area: Remove dust and debris from the docking cradle and contacts.
• Step 4 – Adjust positioning: Practice placing the vacuum onto the dock, ensuring it sits fully and engages the latch or contacts.