Cordless vacuum leaves visible dust and debris on carpet despite normal suction sound

Safety first: Turn OFF the vacuum before changing accessories.

• Step 1 – Check nozzle type: Ensure you are using the Philips motorized carpet nozzle, not a hard-floor or soft brush head.
• Step 2 – Inspect brush bristles: Remove the brush roll and check bristle length and stiffness. If they are worn down or deformed, replace the brush roll.
• Step 3 – Clean nozzle channels: Clear any lint or hair from the front and side suction channels of the nozzle.
• Step 4 – Adjust cleaning technique: Move the nozzle slowly over the carpet and make overlapping passes. Use Turbo/Max mode for deep pile carpets if available.