Cordless vacuum runs for only a few minutes then stops, even after full charge

Safety first: Do not open the battery pack. Handle the pack carefully and avoid dropping it.

• Step 1 – Confirm full charge: Charge the vacuum until the indicator shows full, then leave it on the charger for an extra hour.
• Step 2 – Measure runtime: Run the vacuum continuously on normal mode and time the runtime. Compare with the specification in the user manual.
• Step 3 – Repeat cycle: Perform one more full charge and discharge cycle to see if runtime improves slightly.
• Step 4 – Replace battery: If runtime remains significantly below spec, replace the Li-ion battery pack with a genuine Philips replacement.