Roborock Docking / Mounting Misalignment

Vacuum cannot stand in its wall mount or charging dock properly; may fall or lose contact.

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Possible Causes

Wall mount installed incorrectly, Bent mounting hooks, Worn or broken dock latch, Deformed vacuum mounting slot

How to Fix / Troubleshooting

Safety first: Ensure the wall mount is securely fixed to a stud or appropriate anchors.

  • Check installation: Verify the wall mount is level and at the correct height per the manual.
  • Inspect hooks and slots: Look for bent or broken plastic on the mount and vacuum body.
  • Tighten screws: Ensure all mounting screws are tight and the dock does not wobble.
  • Replace damaged parts: Replace the Wall Mount / Charging Dock or repair the vacuum's mounting slot if damaged.
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Repair Difficulty

Very Easy 1/5

Required Part

Wall Mount / Charging Dock
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