Roborock
Roborock Cordless Vacuums Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Vacuum stops and displays E1; suction drops and motor shuts off shortly after starting.
Main Brush Motor Overload / Stall
E10
Vacuum shows E10; LED indicators flash when attaching the motorized floor head and the brush will not spin.
Floor Head Communication / Power Fault
E11
Vacuum displays E11; suction is very low even with clean bin and filters.
Air Leakage / Seal Failure
E12
Vacuum shows E12; unit vibrates excessively and makes a rattling noise from the brush head.
Brush Head Imbalance / Gearbox Fault
E13
Vacuum displays E13; mini motorized tool (mattress or pet brush) stops and flashes error.
Accessory Motor Overload / Stall
E14
Vacuum shows E14; unit will not switch between power modes or gets stuck in one mode.
Mode Switch / Control Logic Fault
E15
Vacuum displays E15; LED indicators show filter icon and suction is reduced.
Filter Blockage Detected
E16
Vacuum shows E16; unit powers off immediately when set to MAX or Turbo mode.
High-Load Power Cutoff
E17
Vacuum displays E17; LEDs indicate a sensor error and unit may not start.
Internal Sensor Fault (Temperature / Current / Hall Sensor)
E18
Vacuum shows E18; dustbin icon flashes and unit refuses to start.
Dustbin Not Detected / Bin Presence Switch Fault
E19
Vacuum displays E19; LED pattern indicates over-discharge protection and unit will not turn on even after short charging.
Deeply Discharged Battery Protection
E2
Vacuum shows E2 and shuts down; suction is weak or pulsing before stopping.
Airflow Blockage / Overheating Protection
E20
Vacuum shows E20; Wi‑Fi or app icon flashes and app cannot connect to the vacuum.
Wireless Module / Communication Fault
E3
Vacuum displays E3 and will not start or stops immediately when trigger is pressed.
Battery Pack Protection / Undervoltage
E4
Vacuum shows E4; motor does not start or starts then stops with a high-pitched whine.
Main Motor Fault / Overcurrent
E5
Vacuum displays E5 and will not charge or stops charging shortly after connection.
Charging Fault / Overcurrent or Overtemperature
E6
Vacuum shows E6; trigger is unresponsive or unit powers off randomly during use.
Control PCB / Trigger Switch Fault
E7
Vacuum displays E7; LED indicators flash and motor does not start.
Overcurrent Protection / Short Circuit Detected
E8
Vacuum shows E8; unit will not start in high-power mode or drops back to low power.
Overtemperature Protection (Main Motor or Battery)
E9
Vacuum displays E9; LED battery indicator behaves erratically (jumps from full to empty).
Battery Communication / Identification Error
Symptom
LED battery indicator shows incorrect level (e.g., drops suddenly from full to low) without an error code.
Battery Calibration / Indicator Inaccuracy
Symptom
Vacuum body becomes excessively hot to the touch during normal use.
Overheating Due to Restricted Airflow or Motor Stress
Symptom
Vacuum cannot stand in its wall mount or charging dock properly; may fall or lose contact.
Docking / Mounting Misalignment
Symptom
Vacuum emits a burning smell from the brush head during use.
Brush Motor Overheating / Belt or Hair Burn
Symptom
Vacuum has very weak suction even though the motor sounds normal and no error code is shown.
General Airflow Restriction or Leak
Symptom
Vacuum is very loud and vibrates strongly when using the motorized floor head.
Brush Head Imbalance / Debris Build-Up
Symptom
Vacuum leaves fine dust on hard floors; large debris is picked up but fine particles remain.
Insufficient Sealing / Hard Floor Performance Issue
Symptom
Vacuum leaves scratches or marks on delicate hard floors.
Abrasive Contact from Floor Head
Symptom
Vacuum leaves visible debris on carpets even after multiple passes.
Poor Agitation / Brush Inefficiency
Symptom
Vacuum makes a loud high-pitched whine from the main body during operation.
Main Motor Bearing Wear or Fan Damage
Symptom
Vacuum makes a rattling noise from inside the dustbin or cyclone area.
Loose Debris or Broken Plastic in Cyclone
Symptom
Vacuum produces a musty or unpleasant odor during use.
Odor Contamination in Filters or Dustbin
Symptom
Vacuum runs for only a few minutes on a full charge with no error code.
Battery Capacity Degradation
Symptom
Vacuum spits dust back out of the exhaust or around the filter area.
Filter Bypass / Damaged Filter
Symptom
Vacuum trigger must be held very hard to keep the unit running, or it sticks in the ON position.
Mechanical Trigger Wear / Sticking
Symptom
Vacuum turns off intermittently during use without showing an error code.
Intermittent Power Loss
Symptom
Vacuum wand or joints produce clicking or cracking noises when moved.
Mechanical Play in Wand or Joints
Symptom
Vacuum will not turn on at all; no lights or response when pressing the trigger.
No Power / Dead Unit
Symptom
Vacuum’s LED lights or display flicker during use but performance seems normal.
LED Power Supply or Connection Issue
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Vacuum stops and displays E1; suction drops and motor shuts off shortly after starting.
|
Main Brush Motor Overload / Stall | View Details |
| E10 |
Vacuum shows E10; LED indicators flash when attaching the motorized floor head and the brush will not spin.
|
Floor Head Communication / Power Fault | View Details |
| E11 |
Vacuum displays E11; suction is very low even with clean bin and filters.
|
Air Leakage / Seal Failure | View Details |
| E12 |
Vacuum shows E12; unit vibrates excessively and makes a rattling noise from the brush head.
|
Brush Head Imbalance / Gearbox Fault | View Details |
| E13 |
Vacuum displays E13; mini motorized tool (mattress or pet brush) stops and flashes error.
|
Accessory Motor Overload / Stall | View Details |
| E14 |
Vacuum shows E14; unit will not switch between power modes or gets stuck in one mode.
|
Mode Switch / Control Logic Fault | View Details |
| E15 |
Vacuum displays E15; LED indicators show filter icon and suction is reduced.
|
Filter Blockage Detected | View Details |
| E16 |
Vacuum shows E16; unit powers off immediately when set to MAX or Turbo mode.
|
High-Load Power Cutoff | View Details |
| E17 |
Vacuum displays E17; LEDs indicate a sensor error and unit may not start.
|
Internal Sensor Fault (Temperature / Current / Hall Sensor) | View Details |
| E18 |
Vacuum shows E18; dustbin icon flashes and unit refuses to start.
|
Dustbin Not Detected / Bin Presence Switch Fault | View Details |
| E19 |
Vacuum displays E19; LED pattern indicates over-discharge protection and unit will not turn on even after short charging.
|
Deeply Discharged Battery Protection | View Details |
| E2 |
Vacuum shows E2 and shuts down; suction is weak or pulsing before stopping.
|
Airflow Blockage / Overheating Protection | View Details |
| E20 |
Vacuum shows E20; Wi‑Fi or app icon flashes and app cannot connect to the vacuum.
|
Wireless Module / Communication Fault | View Details |
| E3 |
Vacuum displays E3 and will not start or stops immediately when trigger is pressed.
|
Battery Pack Protection / Undervoltage | View Details |
| E4 |
Vacuum shows E4; motor does not start or starts then stops with a high-pitched whine.
|
Main Motor Fault / Overcurrent | View Details |
| E5 |
Vacuum displays E5 and will not charge or stops charging shortly after connection.
|
Charging Fault / Overcurrent or Overtemperature | View Details |
| E6 |
Vacuum shows E6; trigger is unresponsive or unit powers off randomly during use.
|
Control PCB / Trigger Switch Fault | View Details |
| E7 |
Vacuum displays E7; LED indicators flash and motor does not start.
|
Overcurrent Protection / Short Circuit Detected | View Details |
| E8 |
Vacuum shows E8; unit will not start in high-power mode or drops back to low power.
|
Overtemperature Protection (Main Motor or Battery) | View Details |
| E9 |
Vacuum displays E9; LED battery indicator behaves erratically (jumps from full to empty).
|
Battery Communication / Identification Error | View Details |
| – |
LED battery indicator shows incorrect level (e.g., drops suddenly from full to low) without an error code.
|
Battery Calibration / Indicator Inaccuracy | View Details |
| – |
Vacuum body becomes excessively hot to the touch during normal use.
|
Overheating Due to Restricted Airflow or Motor Stress | View Details |
| – |
Vacuum cannot stand in its wall mount or charging dock properly; may fall or lose contact.
|
Docking / Mounting Misalignment | View Details |
| – |
Vacuum emits a burning smell from the brush head during use.
|
Brush Motor Overheating / Belt or Hair Burn | View Details |
| – |
Vacuum has very weak suction even though the motor sounds normal and no error code is shown.
|
General Airflow Restriction or Leak | View Details |
| – |
Vacuum is very loud and vibrates strongly when using the motorized floor head.
|
Brush Head Imbalance / Debris Build-Up | View Details |
| – |
Vacuum leaves fine dust on hard floors; large debris is picked up but fine particles remain.
|
Insufficient Sealing / Hard Floor Performance Issue | View Details |
| – |
Vacuum leaves scratches or marks on delicate hard floors.
|
Abrasive Contact from Floor Head | View Details |
| – |
Vacuum leaves visible debris on carpets even after multiple passes.
|
Poor Agitation / Brush Inefficiency | View Details |
| – |
Vacuum makes a loud high-pitched whine from the main body during operation.
|
Main Motor Bearing Wear or Fan Damage | View Details |
| – |
Vacuum makes a rattling noise from inside the dustbin or cyclone area.
|
Loose Debris or Broken Plastic in Cyclone | View Details |
| – |
Vacuum produces a musty or unpleasant odor during use.
|
Odor Contamination in Filters or Dustbin | View Details |
| – |
Vacuum runs for only a few minutes on a full charge with no error code.
|
Battery Capacity Degradation | View Details |
| – |
Vacuum spits dust back out of the exhaust or around the filter area.
|
Filter Bypass / Damaged Filter | View Details |
| – |
Vacuum trigger must be held very hard to keep the unit running, or it sticks in the ON position.
|
Mechanical Trigger Wear / Sticking | View Details |
| – |
Vacuum turns off intermittently during use without showing an error code.
|
Intermittent Power Loss | View Details |
| – |
Vacuum wand or joints produce clicking or cracking noises when moved.
|
Mechanical Play in Wand or Joints | View Details |
| – |
Vacuum will not turn on at all; no lights or response when pressing the trigger.
|
No Power / Dead Unit | View Details |
| – |
Vacuum’s LED lights or display flicker during use but performance seems normal.
|
LED Power Supply or Connection Issue | View Details |
No matching codes found
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