Vacuum leaves scratches or marks on delicate hard floors.

Safety first: Remove the battery and detach the floor head.

• Inspect brush and wheels: Look for trapped stones, glass, or hard particles in the brush or wheels. Remove carefully.
• Check pads: Ensure any felt or soft pads on the underside are intact. Replace if worn.
• Use correct head: Switch to a soft roller or hard-floor-specific head for delicate surfaces.
• Replace damaged head: If wheels or plastic edges are rough or cracked, replace the Motorized Floor Head.