Vacuum occasionally shocks the user with small static discharges during use.

Safety first: These are usually low-energy static shocks, but if you feel strong shocks or see sparks inside the unit, stop using it.

• Increase humidity: Use a humidifier to raise indoor humidity to 40–60%.
• Change footwear: Avoid highly insulating shoes when vacuuming on synthetic carpets.
• Hold by insulated areas: Use the designated handle grips and avoid touching metal parts.
• Check for internal faults: If shocks are strong or accompanied by burning smell or visible arcing, have the vacuum inspected for wiring faults.