Vacuum occasionally shocks the user with small static discharges during use.

Safety first: These are usually low-energy static shocks, but if you feel strong shocks or see sparks inside the vacuum, stop using it and seek service.

• Step 1 – Increase humidity: Use a humidifier or place bowls of water in the room to raise humidity, reducing static build-up.
• Step 2 – Change footwear: Avoid insulating footwear (e.g., rubber soles) on synthetic carpets while vacuuming.
• Step 3 – Hold metal object: Occasionally touch a grounded metal object (like a radiator) to discharge static.
• Step 4 – Check for internal arcing: If you hear crackling from inside the vacuum or see sparks, stop using it immediately and have it inspected.