Cordless Shark vacuum emits a burning smell during or after use

Safety first: Turn OFF the vacuum immediately, remove the battery, and allow the unit to cool. Do not continue using the vacuum until the cause is identified.

• 1. Inspect brushroll for jams: Remove the floor nozzle and check for hair or debris tightly wrapped around the brushroll. Clear thoroughly.
• 2. Clean filters and check airflow: Remove and clean all filters. Inspect the wand and nozzle for clogs.
• 3. Smell test components: After cooling, smell near the floor nozzle and main body separately. Identify which area the burning odor comes from.
• 4. Examine for discoloration: Look for melted plastic, darkened areas, or deformed parts around the motor vents or nozzle.
• 5. Replace damaged parts: If the smell clearly comes from the motor area or you see signs of overheating, the motor assembly should be replaced. If only the nozzle shows damage, replace the floor nozzle.