Shark

Shark Cordless Vacuums Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
Cordless Shark vacuum will not power on; battery icon flashes once then unit shuts off
Battery Pack Protection / Undervoltage Lockout
E10
Cordless Shark vacuum indicates an error when switching between hard floor and carpet modes; brush mode LEDs flash and mode will not change
Mode Selector / Brush Control Circuit Fault
E11
Shark cordless vacuum shows an error pattern when the dust bin is removed or not fully latched; unit will not run
Dust Cup Presence / Bin Sensor Fault
E12
Cordless Shark vacuum indicates an error when the filter cover is removed; unit will not start until cover is reinstalled, but error persists even with cover on
Filter Door / Safety Interlock Fault
E13
Cordless Shark vacuum shows an error when the handheld unit is attached to certain powered accessories (e.g., mini motorized pet tool)
Accessory Motor Overload / Short Circuit
E14
Cordless Shark vacuum displays an error pattern and will not start after long storage; battery appears full but motor does not run
Motor Start Circuit / Soft-Start Failure
E15
Cordless Shark vacuum shows an error when switching to handheld mode from stick mode; unit powers off unexpectedly
Mode Transition / Handle Connection Fault
E2
Cordless Shark vacuum stops shortly after starting; motor cuts out and E2 is indicated by flashing battery/brush LEDs
Overcurrent / Motor Overload Protection
E3
Shark cordless vacuum shuts down and indicates an overheat condition (e.g., red LED, E3 pattern); unit restarts only after cooling
Thermal Overload / Overheating Protection
E4
Cordless Shark vacuum shows an error pattern when the brushroll is engaged; brush indicator flashes and floor nozzle stops spinning
Brushroll Overload / Stall Protection
E5
Battery indicator LEDs flash in an alternating or specific E5 pattern when trying to charge the Shark cordless vacuum battery
Battery Temperature Fault (Too Hot or Too Cold)
E6
Cordless Shark vacuum will not charge; charger LED flashes error pattern (E6 style) and battery never gains charge
Battery Pack Fault / Cell Imbalance
E7
Cordless Shark vacuum powers on but shuts off immediately when the trigger or power button is pressed; error pattern suggests control fault
Main Control PCB / Trigger Switch Fault
E8
LEDs indicate an error when the handheld unit is docked; vacuum will not charge or power on from dock
Docking Station / Charging Base Communication Fault
E9
Cordless Shark vacuum shows an error when the LED headlight or floor nozzle is connected; unit works without nozzle but errors with it attached
Accessory Identification / Communication Error
Symptom
Cordless Shark vacuum emits a burning smell during or after use
Overheating Motor or Brushroll
Symptom
Cordless Shark vacuum has very weak suction even though the motor sounds normal
Airflow Restriction / Loss of Suction
Symptom
Cordless Shark vacuum is unusually loud compared to when it was new
Increased Operating Noise
Symptom
Cordless Shark vacuum leaves a trail of dust behind the unit or around the exhaust
Filtration / Seal Failure
Symptom
Cordless Shark vacuum leaves lines of debris or snowplows larger particles instead of picking them up
Brushroll / Floor Nozzle Performance Issue
Symptom
Cordless Shark vacuum makes a loud high‑pitched whine or screeching noise during use
Motor Bearing Wear / Air Leak Whistle
Symptom
Cordless Shark vacuum makes a rattling or grinding noise from the floor nozzle when in use
Brushroll / Gearbox Mechanical Damage
Symptom
Cordless Shark vacuum produces excessive vibration in the handle or floor nozzle during use
Mechanical Imbalance / Debris Build-Up
Symptom
Cordless Shark vacuum runs but the brushroll does not spin; no brush indicator lights or they remain off
Brushroll Drive Failure
Symptom
Cordless Shark vacuum runs for only a few minutes on a full charge, then shuts off without any error lights
Battery Capacity Degradation
Symptom
Cordless Shark vacuum shuts off randomly during use but restarts after a few seconds or when the handle is moved
Intermittent Power / Loose Connection
Symptom
Cordless Shark vacuum will not stand securely in its charging dock or wall mount; may fall or lose charging contact
Dock / Mount Alignment Issue
Symptom
Cordless Shark vacuum will not start at all; no lights, no response when pressing power button
No Power / Dead Unit
Symptom
Cordless Shark vacuum's attachments (crevice tool, dusting brush) fall off easily during use
Accessory Retention / Locking Issue
Symptom
Cordless Shark vacuum's battery indicator LEDs do not light during use, but the vacuum runs normally
Battery Level Indicator Failure
Symptom
Cordless Shark vacuum's battery or handle area becomes very hot to the touch during normal use
Battery / Electrical Overheating
Symptom
Cordless Shark vacuum's battery will not release from the handle or dock; latch is stuck
Battery Latch / Mechanical Jam
Symptom
Cordless Shark vacuum's brushroll starts and stops repeatedly while vacuum remains powered
Brushroll Intermittent Operation
Symptom
Cordless Shark vacuum's dust cup door will not stay closed or pops open during use
Dust Cup Latch Failure
Symptom
Cordless Shark vacuum's filters become dirty very quickly and suction drops after only a short time
Excessive Dust Loading / Cyclone Inefficiency
Symptom
Cordless Shark vacuum's handheld unit vibrates or rattles when no accessories are attached
Internal Fan / Motor Imbalance
Symptom
Cordless Shark vacuum's LED headlights flicker or do not turn on, but suction is normal
Headlight / LED Circuit Fault
Symptom
Cordless Shark vacuum's MAX/Boost mode does not engage; suction remains at normal level
High-Power Mode Control Failure
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