Shark
Dock / Mount Alignment Issue
Cordless Shark vacuum will not stand securely in its charging dock or wall mount; may fall or lose charging contact
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Possible Causes
Loose wall mount screws, Warped dock base, Incorrect installation height or angle, Damaged mounting hooks on vacuum
How to Fix / Troubleshooting
Safety first: Unplug the dock before adjusting or remounting it.
- 1. Check mounting hardware: Ensure wall anchors and screws are tight and appropriate for your wall type.
- 2. Verify alignment: Confirm the dock is level using a spirit level. Adjust if necessary.
- 3. Inspect hooks and slots: Look at the plastic hooks on the dock and the mating slots on the vacuum. Replace the dock if hooks are broken.
- 4. Reinstall dock if needed: If the dock is mounted too high or low, reposition it according to the Shark installation template.
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Repair Difficulty
Very Easy
1/5
Required Part
Charging Dock / Wall Mount
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