Shark Brushroll / Floor Nozzle Performance Issue

Cordless Shark vacuum leaves lines of debris or snowplows larger particles instead of picking them up

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Possible Causes

Worn brushroll bristles, Clogged front soft roller (DuoClean), Incorrect floor height or mode, Blocked front intake opening

How to Fix / Troubleshooting

Safety first: Remove the battery before cleaning the floor nozzle.

  • 1. Check floor mode: Ensure the vacuum is set to the correct floor type (hard floor vs. carpet) according to your model's controls.
  • 2. Clean front roller and intake: On DuoClean models, remove the soft front roller and clean off hair and dust. Clear any debris from the front intake opening.
  • 3. Inspect brushroll bristles: If bristles are worn down, uneven, or missing, they will not agitate carpet effectively. Replace the brushroll.
  • 4. Slow your cleaning pace: Move the vacuum more slowly over debris and make overlapping passes. For large particles, approach them from different angles.
  • 5. Replace worn nozzle components: If cleaning does not improve pickup, replace the brushroll and, if applicable, the soft roller with genuine Shark parts.
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Repair Difficulty

Easy 2/5

Required Part

DuoClean Brushroll and Soft Roller
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