Candy User Interface / Touch Control Fault

Dishwasher displays random lights or buttons do not respond correctly; control panel behaves erratically.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Moisture ingress into control panel, Faulty touch control board, Loose ribbon cable between UI and main board, Electrostatic or power surge damage

How to Fix / Troubleshooting

Safety first: Unplug the dishwasher before removing the control panel.

  • Dry out panel: If the issue started after heavy steam or a spill, leave the door open and allow the panel to dry for several hours with power disconnected.
  • Inspect ribbon cable: Remove the inner door panel to access the control panel. Check that the ribbon cable is firmly seated at both ends.
  • Clean contacts: If corrosion is visible, gently clean the contacts with isopropyl alcohol and a soft cloth.
  • Replace UI board if needed: If buttons or touch areas remain unresponsive, the user interface board may need replacement with the correct Candy part.
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Repair Difficulty

Medium 3/5

Required Part

User Interface Board
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