Candy Detergent Dispenser Door Not Opening Correctly

Dishwasher does not take detergent from the dispenser; tablet or powder remains in the cup after the cycle.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Faulty detergent dispenser solenoid or latch, Obstruction from large dishes or pan handle, Weak water spray to dispenser area, Broken dispenser spring on Candy door unit

How to Fix / Troubleshooting

Safety first: Unplug the dishwasher before working on the door dispenser.

  • Check for obstructions: Ensure no large plates, trays, or pan handles are blocking the dispenser door from opening fully.
  • Clean dispenser: Wipe the dispenser area to remove dried detergent build-up that may stick the door.
  • Test door movement: With the machine off, manually open and close the dispenser door to ensure it moves freely and latches properly.
  • Inspect mechanism: Remove the inner door panel to access the dispenser. Check the spring and solenoid for damage. Replace the dispenser assembly if faulty.
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Repair Difficulty

Medium 3/5

Required Part

Detergent Dispenser Assembly
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