Candy Door Spring / Hinge Cable Failure

Dishwasher door drops down quickly or will not stay in the half-open position.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken door spring on Candy hinge, Snapped door balancing cable or cord, Misrouted spring mechanism, Worn hinge components

How to Fix / Troubleshooting

Safety first: Unplug the dishwasher before working on the door hinges. Support the door to prevent it from dropping.

  • Remove side panels: Pull the dishwasher out slightly and remove the side panels to access the hinge area.
  • Inspect springs and cables: Look for broken springs or frayed/snapped cables attached to the door hinges.
  • Replace in pairs: Replace both door springs or both cables to maintain balanced tension, using the correct Candy parts.
  • Reassemble and test: After replacement, open and close the door to ensure it stays in the desired position and does not slam.
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Repair Difficulty

Medium 3/5

Required Part

Door Spring Kit
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