Hansa
Detergent Dispenser Not Opening / Ineffective Release
Detergent tablet or powder remains in the dispenser at the end of the cycle.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Blocked dispenser door by large dishes, Weak or broken dispenser spring, Faulty dispenser solenoid, Low water temperature or short program
How to Fix / Troubleshooting
Safety first: Allow the dishwasher to cool before inspecting the dispenser.
- Check loading: Ensure tall plates or pans are not blocking the dispenser door from opening fully.
- Test dispenser door: With the machine off, manually open and close the dispenser. It should snap open firmly. If it sticks, clean around the edges.
- Use appropriate program: For tablets, use a program with sufficient temperature and duration to dissolve them fully.
- Inspect dispenser (experienced users): Remove the inner door panel to access the dispenser. Check the solenoid and spring. Replace the dispenser assembly if mechanical or electrical failure is found.
As a workaround, you can place the tablet in the cutlery basket, but proper repair is recommended.
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Repair Difficulty
Medium
3/5
Required Part
Detergent Dispenser Assembly
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