Hansa
Door Spring / Hinge Cable Failure
Dishwasher door drops down quickly or will not stay in a partially open position.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Broken door spring, Frayed or snapped door tension cable, Misadjusted spring tension, Hinge damage
How to Fix / Troubleshooting
Safety first: Unplug the dishwasher. The door can be heavy; support it while working.
- Inspect door movement: Open and close the door slowly. If it falls freely, a spring or cable is likely broken.
- Access side panels: Remove the dishwasher from the cabinet slightly and take off the side panels to view the hinges and springs.
- Check springs and cables: Look for broken springs or detached/frayed cables on each side. Replace both sides as a set to maintain balance.
After replacement, test door balance. If hinges are bent, they should also be replaced.
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Repair Difficulty
Medium
3/5
Required Part
Door Spring and Cable Kit
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