Hisense Door Spring / Hinge Cable Failure

Dishwasher door drops down quickly or will not stay in the partially open position.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Broken Hisense door spring, Frayed or snapped door tension cable, Misadjusted spring tension, Worn hinge mechanism

How to Fix / Troubleshooting

Safety first: Turn off power and support the door to prevent it from dropping suddenly while working.

  • 1. Inspect hinges: Open the door slowly and observe if it is heavy or slams down. This indicates a spring or cable issue.
  • 2. Access side panels: Remove the left and right side panels of the Hisense dishwasher to view the door springs and tension cables.
  • 3. Check springs and cables: Look for broken springs or cables that have come off their pulleys. Replace any damaged components with the correct Hisense door spring kit.
  • 4. Adjust tension: Some models allow spring tension adjustment. Follow the service instructions to balance the door so it stays open at mid-position.
  • 5. Test door operation: After replacement or adjustment, open and close the door several times to ensure smooth, controlled movement.
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Repair Difficulty

Medium 3/5

Required Part

Hisense Door Spring Kit
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